How can I contact customer support?
Feel free to reach out to us via email at shop@mamamada.com, contact form, or use our convenient ChatBox for assistance.
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What are your customer support hours?
We strive to respond as quickly as possible. However, being a small family business, each member of our team fulfills multiple roles, including crafting props and preparing orders for shipping. While we may not always be available for live responses, we are committed to getting back to you promptly, usually within 24 hours of your message. If you don't receive a response after 24 hours, please consider checking your spam folder, or feel free to resend your email or try another contact method. Our usual working hours for answering messages are from 8 am to 5 pm GMT+1 Time Zone
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